Most of us know what it’s like to have a job or a workplace that we disliked, or even downright hated. I’m not just generalizing the average worker’s experience here -- Gallup polls from recent years have shown that as low as 31.5% of U.S. workers feel engaged with their jobs. These numbers get even worse when looking at millennial employees, which reported a disengagement rate of 72%. While we’ve already covered how to attract and retain millennials at your office, there is a bigger dilemma that these numbers bring up: why is the US workforce so miserable? The answer, at least in part, lies within the company culture, or lack thereof, that persists in these workspaces. That explanation sounds like a cop-out, so let’s unpack it a little: what does company culture mean? For the sake of this article, let’s assume it is simply the sum of the attitudes, customs and ideals of an organization, from its philosophy as adapted from the CEO’s vision all the way down to the frequency of work happy hours.
It would seem at first that such small quirks couldn’t have such a big impact on a company’s financial outlook, but the connection between company culture and employee engagement suggests that a focus on the little things can give big results. Increased engagement means increased retention, productivity, and in the long run, profit.
There are a few ways top companies have broken down what it takes to enrich the culture of a workplace, and they notably have a common thread -- so let’s see if you pick up on it here: